1. UNBOX YOUR PC:

  1. Check for box indicators or follow the external branding to ensure it's facing the right way up.
  2. Carefully lift the PC from its box.
  3. Place the PC on a secure surface.
  4. Remove the outer protective materials surrounding the PC.

2. REMOVE INTERNAL PACKAGING

  1. Remove the side panels to access the inside of the PC. A philips head screwdriver may be required depending on the case.
  2. Set aside the side panels carefully and remove all internal packaging. Ensure all of it has been removed to avoid potential damage when turning the PC on.
  3. Reinstall the case panels back onto the PC.

3. GET CONNECTED:

Motherboard 

Here's where you'll plug in your keyboard, mouse, audio devices (headphones and microphone), ethernet, and (if compatible) WiFi/Bluetooth.

Graphics Card 

This is where you will plug in your display cables for your monitor. Depending on the PC case this might be vertical instead of horizontal as pictured.

Power Supply 

Here's where you'll plug in your power cable. You'll also find a power switch override which will need to be set to 'I' to receive power.

  • Motherboard 

    Here's where you'll plug in your keyboard, mouse, audio devices (headphones and microphone), ethernet, and (if compatible) WiFi/Bluetooth.

  • Graphics Card 

    This is where you will plug in your display cables for your monitor. Depending on the PC case this might be vertical instead of horizontal as pictured.

  • Power Supply 

    Here's where you'll plug in your power cable. You'll also find a power switch override which will need to be set to 'I' to receive power.

4. POWER ON:

  1. Check that the power supply switch is in the "I" position
  2. Press the power button and observe for signs of life, such as fans spinning and the monitor connecting to the PC.
  3. If everything appears normal, proceed to connect your peripherals and additional devices.
  4. Congrats! Your brand new PC is ready for use - enjoy.

Troubleshooting

Not what you expected?

My new PC won't turn on...

If your PC isn't showing any signs of life when pressing the on button, we first advise to check the power supply switch is set to the 'I' position and that the power cable is plugged in securely. Make sure your outlet is switched on at the wall and that you are using the power cable provided with your PC. If the problem still persists and no power is being delivered to the PC, get in touch with us.
The PC turns on but the screen is black...

If your PC turns on (the fans are spinning and lights turn on) but your monitor doesn't show anything - there could be a problem with:

  • Mismatched monitor input settings:
    Check to see that the input you've plugged into on your monitor is matching the input selected in the monitor settings. For example, you may be plugged into DP2 but have selected DP1 or HDMI in the input settings.
  • Incorrect PC display input:
    Make sure your display cable is plugged into the graphics card on your PC and not the motherboard. Typically the graphics card is located about half way down the rear of the PC, and should only have HDMI, DisplayPort, or DVI inputs.
  • Old/damaged display cable:
    Make sure to use the cable provided with your monitor. Check the condition of the cable to ensure it isn't damaged. It might be worth trying another cable if you have one spare.
Collapsible row

Write any kind of text for your collapsible content. It can be an answer to a frequently asked question, a body of text that explains your store policy, or whatever else you wish!

We're here if you need us

PCs can be tricky at times - if all hope is lost don't hesitate to reach out to us. We answer enquiries during business hours, Monday to Friday.

Contact Us